Shipping policy

Shipping Policy

Moby Dick inc.
Last Updated: October 31, 2023

1. Shipping Areas

Moby Dick inc. offers product shipping services. Details regarding areas eligible for shipping can be found on our website.

2. Shipping Times

Upon order confirmation, products are typically shipped within 5 business days. However, in cases of special orders or uncontrollable factors like weather, delays may occur, in which case, you will be notified separately.

3. Shipping Options

Moby Dick inc. provides the following shipping options:

Standard Shipping: This is our regular shipping option, delivering products within the usual shipping timeframe.
Express Shipping: An option for faster delivery of products, additional charges may apply.
4. Shipping Fees

Shipping fees vary based on shipping options, order details, and destination. You can confirm the exact fees in your shopping cart.

5. Shipment Tracking

Once your order is shipped, you will receive a shipment tracking number. Use this number to track the delivery status of your product online.

6. Receiving Shipments

Upon delivery, please thoroughly inspect the package for any damages or defects before accepting the product. If there are issues with the product, please contact customer support immediately.

7. Undelivered Items

If a shipment is undelivered, you can provide contact information or submit a request for reshipment or return on our website.

8. Contact Us

If you have any questions or inquiries regarding our shipping policy, please feel free to contact us.